Recovery

Donation Center
Volunteers
Stethoscope on the Cardiogram

lifeline

13 11 14

A 24-hour support and help hotline. Practical information for adults and children dealing with natural disasters is also available on the Lifeline website.

Calls to 13 11 14 from a landline are typically the cost of a local call, however additional charges may apply for calls from some home phone plans.

Calls to 13 11 14 from mobile phones are free. This includes Pre-Paid and Post-Paid customers.

Health

13 432584 (13 HEALTH)

Phone advice and referral information about health concerns, including counselling services.

Community recovery information is now just a click away. The Self Recovery App has been launched to provide access to vital information about disasters and emergencies in Queensland.

The app features vital tips for preparing for disasters and cleaning up after them, including:

  • insurance information

  • personal and family support

  • business support

  • how to volunteer

  • how to donate goods and services

  • how to make a financial contribution.

 

Download the Self Recovery App, 

Collecting Money
Image by Katie Moum
Image by Jonathan Ford

Services Australia

Emergency and Recovery

RURAL FINANCIAL SERVICES

NEAMI NATIONAL

TMR

Department of Transport and Main Roads
Disaster Recovery Relief

DROUGHT ANGELS

RURAL AID

SES

132 500

Flood and Storm Emergencies

If you require SES Assistance during a flood or storm  emergency, you can lodge your request one of 3 ways.

  1. Download the SES Android App (Opens in new window) or SES Apple App (Opens in new window) and lodge your request online

  2. Use our web app (Opens in new window) and lodge your request online

  3. Call us on 132 500