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Information on this page is attributed to the Queensland Government, Toowoomba Regional Council and Emergency Services

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Triple Zero (000) is Australia's main emergency service number. You should call 000 if you need urgent help from police, fire or ambulance services.

Telstra answers calls to the emergency service numbers 000 and 112 and transfers the call, and information about your location, to the emergency service you request.

You should only call 000 when:

  • someone is seriously injured or in need of urgent medical help

  • your life or property is being threatened

  • you have just witnessed a serious accident or crime

If a situation is not urgent, you should look up the number of your local police, fire or ambulance service.

People who are deaf or have a hearing or speech impairment can use a TTY to call 106. 106 is a text-based Emergency Call Service provided as a part of the National Relay Service (NRS).

You can still receive emergency help if it is not safe to speak, or you cannot speak.

When a 000 caller doesn’t respond to the operator's question 'Emergency. Police? Fire? Ambulance?' the call is transferred to an interactive voice response (IVR). The IVR asks you to press '55' if you require emergency help. If you don’t press '55' after being asked three times, your call will be disconnected.

If you press '55' you will be connected to the police. If you are still unable to speak, the police will attempt to call you back and might also send a patrol car to your address.

Police will use the address for the service (which would usually be either your home or billing address). This means it is important to make sure that your telco has the most up-to-date address details for your phone services.

Material attributed to

Emergency Plus

The Emergency+ app is a free app developed by Australia's emergency services and their Government and industry partners.

The app uses GPS functionality built into smart phones to help a Triple Zero (000) caller provide critical location details required to mobilise emergency services

Useful apps during a disaster | Get Ready Queensland

  • Google Play

Triple Zero 

Kids Challenge App

The Triple Zero Kids' Challenge, where kids learn about how to deal confidently with and get help in an emergency, by playing games and solving problems.

They'll learn about safety messages and hear what happens when you call Triple Zero (000)


Useful apps during a disaster | Get Ready Queensland

  • Google Play
Child on Smartphone

Australian Red Cross

Get Prepared is an app that helps you connect with your key support people, accomplish simple tasks to make you and your loved ones safer, and protect the things that matter most to you.

Simple checklists for completing actions
Make a plan using simple checklists that help you complete the important actions that make you prepared for emergencies.

  • Google Play
Starter Kit

Life 360

Life360 brings your family closer with smart features designed to protect and connect the people who matter most.

Location Sharing
See your family's real-time whereabouts easily throughout the day.

  • Google Play
Man Trying App


SES (flood & storm): 132 500

If you require SES assistance during a flood or storm emergency.  There is also an App available for both Apple and Android devices via iTunes and Google play. The App enables you to log a request for SES emergency assistance instead of phoning and waiting on hold during peak times.

QFES Rural Fire

Emergency call triple zero 000

Millmerran Station (07) 4671 7888

Scrubby Creek Rural Fire Service

Phone for burn permit: Fire Warden on  (07) 4695 4240

Forest Pines Rural Fire Service

Phone for burn permit: Fire warden: 

(direct numbers will not be used due to volunteer changes)

Fire Warden Finder


Millmerran Hospital

Millmerran Multi-Purpose Health Service
50 Commens Street, Millmerran Qld 4357

Phone: 07 4695 3111

Primary Clinic
Gate 2, Community Health building
50 Commens St, Millmerran 4357

Phone: 07 4695 3131


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